Delivery Policy

1. SHIPPING COSTS
Shipping costs are calculated based on the weight, dimensions, and destination of your order. These costs will be displayed at checkout before you complete your purchase. We offer various shipping options to accommodate your preferences.

2. ORDER PROCESSING TIME
Orders are generally processed within 1-2 business days. For customised products time maybe intimated in product description or will be informed to your email, SMS or on your contact number. You will receive a confirmation email with tracking information once your order has been shipped.

3. SHIPPING CARRIERS AND METHODS
We use trusted carriers to deliver your orders.

4. DELIVERY SPEED
Delivery times vary based on the shipping method chosen and the destination. Estimated delivery times will be provided at the product listing it usually takes 4-5 working days as per your delivery location and you can track your order using the tracking number sent to you via email.

5. HANDLING DELAYS OR SERVICE INTERRUPTIONS
Occasionally, delays may occur due to factors such as weather conditions, carrier issues, or high order volumes. If there is a significant delay, we will notify you with an updated delivery estimate.

6. LATE OR DAMAGED ITEMS
If your order arrives late or is damaged, please contact our customer service team within 7 days of receipt. For damaged items, include photos of the damage to help us resolve the issue swiftly.

7. RETURNS AND CANCELLATIONS
For information on how to return or cancel an order, please review our [Returns and Cancellations Policy]. You may need to follow specific procedures to complete your request.

8. FREQUENTLY ASKED QUESTIONS
i. Can I change my shipping address after placing an order?
Address changes may not be possible once an order is processed. Contact us as soon as possible if you need to update your address.

ii. What should I do if my tracking information isn’t updating?
If tracking information hasn’t updated, please reach out to our customer service team for assistance.

iii. Are there any shipping restrictions?
We currently ship at all locations in India. If you are outside country, please contact us to discuss available options.

For further questions or assistance, please contact our customer service team at:
Email ID: sadarbazaar@udchalo.com
Contact Number: +91 7507738011